Letters requesting customer information | Guernsey Electricity
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Letters requesting customer information

We will shortly be writing to customers requesting some small changes to payment details such as a change of reference number, setting up new payment instructions and cancelling older payments scheduled that are no longer required.

  • 17 January 2022
  • Customer Information
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Along with the letter, customers will receive a mandate form that is already partially completed to be relevant that will simply need signing and returning using the pre-paid envelope to return the form to us. We have also  taken this opportunity to confirm customer details within this.  

If you are concerned or have any queries, please contact a member of our team on [email protected] or call us on 01481 200700 between 8-30 am and 2 pm Monday to Friday.

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  • 18 January 2022

    Guernsey Electricity introduces new billing system

    This is part of a long-term project to improve business processes and customer service.
  • 17 January 2022

    Letters requesting customer information

    We will shortly be writing to customers requesting some small changes to payment details such as a change of reference number, setting up new payment instructions and cancelling older payments scheduled that are no longer required.
  • 23 December 2021

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    Our office and shop opening hours will vary over the Christmas holidays, but our emergency contact number is unaffected. Please call 200700 at any time of the day in an emergency.
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