Submitting a meter reading
Why do I have an estimated statement?
Most of the island is now covered by electricity meters that transmit readings to us automatically, but sometimes the signals may not reach us. This means you may receive an estimated statement which is calculated using your previous usage patterns. If your statement is estimated, it will be clearly marked on the top right hand side of your statement.
If you have received an estimated statement, to ensure you are only paying for the consumption you've used, please submit your reading(s) below.
To help you understand how to read your own meter, we have created a handy step-by-step guide.
Please complete for EACH METER you have
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Tariff: {{model.ReadingType}}
Customer No: {{model.CustomerReference}}
Meter No: {{model.MeterNumber}}
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18 January 2022Guernsey Electricity introduces new billing system
This is part of a long-term project to improve business processes and customer service. -
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17 January 2022Letters requesting customer information
We will shortly be writing to customers requesting some small changes to payment details such as a change of reference number, setting up new payment instructions and cancelling older payments scheduled that are no longer required. -
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23 December 2021Christmas opening hours
Our office and shop opening hours will vary over the Christmas holidays, but our emergency contact number is unaffected. Please call 200700 at any time of the day in an emergency.
