My Account
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Save money and save the planet
We’ve put together these helpful tips to help you save energy and money.
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Am I on the right tariff?
There are a range of tariffs designed to suit different lifestyles and to meet your electricity needs for your lifestyle.
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We offer a range of tariffs to suit your lifestyle and to meet your electricity needs from lighting to heating and everything in-between. Please take a look at our tariffs.
For more information contact our Customer Accounts Team on 01481 200700 or email the team here
This is at the top right of your statement and starts with ‘CUS’ for example CUS1234567. You’ll need to have this to hand if you talk to our team about your account, submitting a meter reading or to make a payment.
If you cannot find your customer number then please call 01481 200700 or email: [email protected]
Electronic billing direct to your inbox.
Our system allows e-billing direct to your inbox, removing the need for you to check your online account. If you would like to use this service and switch to receiving your statements via email, please get in touch.
Send an email through to our customer service team including your customer reference number and we will switch you to our paperless service.